Time management as a work-out-of-home mother

I’ve been thinking a lot about being a ‘working’* mum recently, since a colleague – I call her that, she’s really, very rapidly, become a friend – decided that the time was not right, family-wise, for her to be in the role she was in. So she left. It was, for her, exactly the right decision at exactly the right time.

For me, being in my job is a no-brainer in all sorts of ways – financial, intellectual, emotional, you name it. I get satisfaction from work, I enjoy work and I need to work. But in talking to her about all the things she intends to do now her time is more her own again (she will, of course, have to share that time extensively with her children, as was her intention, but they are school age so there are hours in the day without them), I realised there is one piece of my otherwise happy puzzle I’ve left out: me.

An average day is pretty rushed. I get up early for my very favourite part of the home day: waking Ramona up. She is an absolutely snuggly, warm and gorgeous delight first thing in the morning. A little bundle of wonderousness and at her most cuddly, rubbing sleepily at her eyes and grinning that slow-blooming, dozy grin that makes my heart pound and swell with pure, melting love.

Then off I shuffle to work and Get Things Done, all the while learning, learning, learning. Even in just the last two and half months (probation meeting next week – eek!), I’ve taken part in various aspects of agency life that are completely new to me, and stretched creative muscles that had been getting a bit creaky. I suppose using muscles you’ve let go soft builds up a bit of lactic acid – there are always times when it briefly seems Too Much – but they also quickly condition themselves, and you start to come by those ideas faster, develop them a little better, feel your initiative jerking up a gear.

Then back home again, and if I’m lucky I’ll be back just in time for my other favourite part of the home day: bedtime. She’ll have had a bath, and I’ll be there to read One Fish, Two Fish, Red Fish, Blue Fish or Meg and Mog or Oh, The Thinks You Can Think (this week’s choices) followed by snuggling down in her big bed and then singing. We have to have Hungry, Hungry, the alphabet, Baa Baa Black Sheep and Twinkle Twinkle Little Star; Ramona generally sings comedy versions where all the words are ‘Mummy’ or some are replaced by blowing raspberries. She’ll make a great stand up comic one day, if fart noises are your kind of thing.

Days when I work from home, I get to pick her up from nursery and have extra play and reading time together. This is immeasurably precious.

Yet even when I’m with Ramona, in those wonderful few hours, or at weekends, I’m too often weirdly attached to my phone, or trying to do ten things at once. I can’t switch off one brain for another. I’ve got so used to multitasking, I try to do it constantly, phone in hand, one eye on a screen.

And then I eat, and collapse. I’m not exercising enough – I’ve started going for brisk lunchtime walks on the days I work from home, and that’s helped, plus I insist on getting away from my desk for some air every day now that the weather isn’t totally arctic. I do have a little extra time, especially the one day a week Ramona stays the night with grandparents, and I have from 8pm to 10pm every night once she’s asleep. But somehow, all I fill that time with at the moment is… nothing. Or, at least, not the things I really love doing.

I know that if I really wanted to, I’d find time to do those things I mean to do: exercise, draw and paint, write more (especially on here) and, crucially, pay 100% full and undivided attention to Ramona whenever I’m with her – or at least admit I need an hour to myself and go and sit elsewhere and get whatever it is done before coming back to again commit myself to her. As I’m doing now, actually, with one ear on her playing and reading happily with her dad. This is not an ‘I’m addicted to technology’ cry for help; it’s an admission that I try desperately hard to be all things to all people, but risk failing the people who matter the most: myself and, most importantly of all, my family. I’ve always been organised and efficient at work, and able to compartmentalise and prioritise; at home, however, I seem to let it all slip to everyone’s detriment, and in spite of an excellent, supportive husband who more than pulls his weight all round.

So taking the time to write this and get this off my chest is the beginning of a shift to being more my work self at home. Bringing the attentiveness and care that I like to pour into my work, and pouring them into family life just as much. To spend more time playing pirates, and painting hands green (there’s a whole other blog post in that one coming soon) or scribbling on this blog, sketching and scrawling, reading, reshaping that novel or catching up with friends.

I made a resolution this January that the theme for this year would be Decisiveness. It’s worked out pretty well so far, so I decide to pay attention to making all the parts of my life work better together. Let’s see how it goes.

*I do hate that term, and I’m enjoying seeing it being used less in general. It’s pretty much the ugly sister to ‘full time mother’. I am Ramona’s mother all the time, even when I am at work in an office. Mothers who don’t work outside the home sure as hell work in it. And both terms rather unpleasantly imply that mothers are the only parents that count.

Portrait of the Toddler as a Pre-Pre-Schooler

Ramona: “I’m going to play baking now. I’m just going to go and get a baking tin and I’ll be back in a sec.”

*trundles back and forth several times getting cookie cutters, squeezy icing bottles, paper cupcake cases and a silicon muffin tray*

Ramona: “I’m going to make biscuits! I’m going to make this Moomin-shaped biscuit…” *presses Moomin cookie cutter into the carpet* “Oh wait! I just need something else…”

*brings back a bag of toothpicks*

Me: “No, not those. Those are sharp, and you’ll hurt yourself. You can have  a look at one, and then they’re going back in the drawer. See? Right, off they go.”

*cataclysmic meltdown lasting a full three minutes*

(three minutes of wailing later)

Ramona: “And now we’re going to do some icing…”

If this is what 2 and 3/4 looks like, 3 is going to be a doozy.

Facebook, give a Community Manager a break, huh?

Facebook threaded comments have been a long time coming, and as both user and CM I’m glad they’re here. It is ridiculous to be unable to have a clear discussion with people without tagging them – formally, often with their full name as people still don’t realise they can lop off the surname, or don’t want to – and it’s definitely, definitely a bonus to brand pages.

Except.

Oh, the irksome ranking. It actually doesn’t make sense for the most apparently engaging comments to go to the top.

No, not because it makes your life difficult if someone makes a criticism that lots of other people agree with (that’s just something you’re going to have to live with). But – and these are all examples I’ve seen that have been irritating –  sometimes a later engaging comment spins out of one made earlier, but perhaps the second person didn’t add their comment as a reply to the first, so now they’re out of sync. Sometimes a single critical person rises to the top simply because the community manager has done their job and followed best practice to respond with a clarification or apology – and the criticism might not even be relevant to the original post because people on Facebook do often occasionally rant wherever they may be, as is their prerogative. Sometimes it just screws with your ability to follow what the hell’s going on – the very issue threaded comments are meant to resolve.

I’d seen it already for some time on pages I’m a fan of; in the Pigtail Pals & Ballcap Buddies community, which got threaded comments in the beta phase months ago, practically every other lively thread had complaints and eye-rolling from users about not being able to follow the conversation. So I know it’s not just an irritation to community managers.

For community managers, however, there is the further annoyance that it’s now incredibly easy to miss a comment. The double whammy of changing the notifications so it’s harder to see which are unread and reordering the comments means that once a thread hits as little as 20 comments it’s more difficult; when really successful threads take off it’s a mind-melt. You rally because it’s your job to and we’re not talking back-breaking labour here, but it leaves you with a slightly bitter flavour in your mouth because it should have been so good.

I have quite a lot of confidence that it will change and re-ordered comments will either be refined or removed (though one would have thought that would have happened during the lengthy beta stage). But in the meantime, both as a normal Facebook user and a brand page manager I will keep making this face:

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So there.

Update 04.04: Facebook has now launched new APIs “so developers can build tools that make it easier for brands to monitor and respond to comment replies”. Which is handy if you use a tool to manage your page, but seems to be a roundabout admission that the ranking system is flawed. Let’s assume the convoluted solution is a temporary fix while the real problem is resolved.

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