Film review: Disney’s Frozen

Disney’s 53rd Animated Classic, Frozen is the story of Anna and her older sister, crown princess Elsa, who has some pretty unique talents. Following a catastrophic incident, the kingdom of Arendelle is plunged into perpetual winter, and Anna sets out to save the day, with rugged mountain man Kristoff and his genial reindeer Sven in tow.

Kristen Bell’s Anna is a charmingly clumsy and overexcitable heroine, a natural successor to Rapunzel from the team that created Tangled. Like her predecessor, she’s open-hearted and generous. While she’s accompanied by a man for much of her adventure, she mostly ends up bailing him out of trouble (perhaps it’s no coincidence that a female co-director, Jennifer Lee, came on board during production – having written the screenplay). Gruff ice salesman Kristoff, whose business is somewhat scuppered by the eternal freeze, is done great justice by the always excellent Jonathan Groff, but was really crying out for a big musical number of his own.

Idina Menzel crafts a perfect Elsa, whose triumphant declaration of independence Let It Go is the gut-wrenching pinnacle of the soundtrack. Featuring a score by Christophe Beck and songs by Robert Lopez and Kristen Anderson-Lopez, as a whole it actually reminded me a little of Wicked with its memorable but not exactly catchy tunes and piercing crescendos (I always think there are musicals where you can sing along and ones where you feel like you should leave it to the professionals – this is one of the latter). In fact, Elsa’s story arc is not entirely unlike Elphaba’s, which is possibly one of the reasons Menzel feels so right for the part.

One of Frozen‘s real strengths is the way it delightedly doles out the unexpected, from a summer-obsessed sentient snowman, Olaf, to a couple of surprising twists that I wouldn’t dream of spoiling. As a whole, it’s quite an intense offering, with a number of dark themes and scary moments, so Olaf’s sudden appearance in a cloud of goofy light relief – Josh Gad channeling a chaotic mixture of Patton Oswalt, Jesse Corti and Sarah Silverman – is very welcome.

If Anna was straight out of Tangled, the storytelling was very much in the spirit of woefully under-appreciated gem Wreck-it Ralph. It’s really an ensemble piece – the posters, featuring all the main characters, make that abundantly clear –  and all the better for it. A whirlwind of comedy, drama, action adventure and love story, Frozen simultaneously goes back to Disney’s roots in classic fairy tales (this time Hans Christian Andersen’s The Snow Queen) while ripping up the rule book on how those stories should be told. And of course, the animation is more gorgeous than ever. Seeing it in 3D is by no means essential, but it does add an even more breathtaking element to Elsa’s spectacular ice sculpting.

Verdict from me: A definite thumbs up for adults and especially kids of 5-11, who’ll enjoy the fast pace and humour. There are some intense moments, including some snarling wolves and a hulking ice monster, which might be a bit much for the younger types and those of a more sensitive disposition.

Verdict from Ramona (aged 3): That was really good. Olaf was really funny! And I like the bit where Anna goes “cold, cold, cold!”. But I didn’t like the scary snow monster. I really liked it, but I don’t want to see it again, because of the monster bits. [It was her first ever visit to the cinema, and she does get scared quite easily.]

Frozen UK trailer:

Olaf’s In Summer:

Disclaimer: I was invited along with Ramona to an advance screening of Frozen in Leicester Square today. We were given tickets to the film plus enjoyed some activities and treats beforehand, as well as a performance of Let It Go from Willemijn Verkaik, who is the Dutch Elsa and is also starring in Wicked in the West End. My opinion of the film is my own, and I was not paid for writing this.

Frozen is on general release in the UK from the 6th of December.

Could you cook a meal for two on a £3 budget?

There was a time when I was privileged and blinkered enough to not even know that foodbanks existed. Now they’re the topic of everyday conversation, sadly enough, and even my tiny daughter has been on a trip to the local one to make a donation with her nursery class.

At the same time, food blogs are heaving with low-cost recipe ideas; leading the charge is the marvellous Jack Monroe, with her now-infamous kale pesto. Now Buyagift, a retailer that lists lots of luxury foodie experiences, is aiming to bring out food bloggers’ creativity, shed a spotlight on the issues involved and raise funds for a fast-growing foodbank charity. The task is to create at least one course for at least two people, on a strict budget of £3 (discounting for part-used ingredients is allowed, and butter, oil, herbs and spices aren’t included, so that actually gives quite a lot of scope).

Usually I’m a bit wary of awareness-raising and charity competitions, but I have to admit this one really appealed to me. There are some lovely prizes, but my competitive element isn’t really sparked – challenge me to a game of Monopoly if you want to feel like a loser – as no matter who takes the crown The Trussell Trust wins £600. For me it’s an opportunity to be both creative and thoughtful at the same time – because I’m still privileged and blinkered enough not to have to be all the time. I’m not even going to pretend that my budget is this low, but I’m certainly familiar with a stretched budget, and I have blogged before about how I want to be more conscious of the food my family is eating. I really want to learn something from this and be less wasteful and I hope that others do it and learn something too; that, for me, is a bigger win than any competition prize.

The competition is open from the 15th of November to the 15th of December, so there’s plenty of time to plan out a recipe sticking to your budget if you want to take part. You can find out more about it here.

Blogger Outreach: The right way to do it?

It is not uncommon to have played multiple sides of the field in the influencer game. I’ve been a blogger for fun (hi there!) and for profit, a digital marketer and a community manager. While never working specifically in PR, many elements of the last two jobs in particular have seen reasonable overlaps between my role and that of a PR and communications department or agency.

Something I thought we’d all left behind when so many of us started batting for both teams  is the ‘us vs them’ mentality; bloggers endlessly berating PRs for bad practice, and PRs claiming unprofessionalism in the other direction. In a world where it’s very possible that half of the equation is doing what they do as a sideline, or even a hobby*, there is still a lot of suspicion about how to deal with each other.

Straight off I’m going to say I simply don’t think there is a one way to do this well. I’m slightly wary of “five steps to outrageously good influencer outreach” type posts because all influencers are people, as are all PRs and comms professionals, and people have to work within the nuanced world of, y’know, other people. It doesn’t take much imagination to realise that this is all based on relationships. You can think logically about supporting a good relationship – keep in touch between projects, RT that post – but it makes me very uncomfortable to think of gaming it.  I don’t believe it can even work in the long term, anyway; your inauthentic approach will eventually give you away. If you project frankness and reliability, you’ll get it in return; you might even end up with some new friends. Honesty is everything to bloggers – it’s pretty much all they have to build a reputation on, and I can’t see why that shouldn’t extend to brand partners, too.

Of course, sometimes things will go wrong. The ask won’t be quite right. The timing will be off. It’ll turn out that for some reason you couldn’t possibly have been aware of this was exactly the wrong person to ask. No-one gets this right all the time or even every time. But I think there are ways to avoid getting it actively wrong.

So having said I don’t think there’s a right way, there are some general common sense tips that I would like to think are a part of every decent strategy already. I repeat them because I find it’s sometimes all too easy to overlook the fundamental steps. Below are my observations, all of which I think could grease the wheels on this creaky cart of a parley.

Please note that all of this assumes you’ll have targetted your audience correctly and done your research.

1. Work out what you want

There is simply no point in doing anything if you don’t know what you want from it. Is it coverage? Is it target market research? Is it a review? Whatever it is, work this bit out first. If you don’t, you won’t know how to measure it and, crucially, what to ask for or how to ask for it.

2. Work out what they want

Bloggers are not a uniform crew. There are some that will only work for cash, and this is quite fair enough. Though, as someone who’s done her fair share of writing for free when it suited me, I don’t actually think it is or should be anathema to work without pay. Still it is unquestionably silly to request it of a blogger who sets out a rate card, unless you have a really, really good reason (even charities can stump up something, particularly the bigger ones). And if you’re working with a brand which looks like it should have budget, tread carefully.

If the particular project is a review and you can reasonably assume your chosen blogger is open to not-cash, then you can sail in with the stuff. The obvious starting point is a review sample, but try to sweeten the deal; if you have budget to add value, then do it, and put some thought into what you send so that it complements both the blogger and the brand. Not every blogger enjoys a giveaway, but giving the option – x amount of y if you think your readers would like it – is a nice added extra. I would always recommend pitching first rather than going for the surprise unsolicited gift, unless you’ve established a solid relationship with the blogger in question. It just avoids any possibility of it not being received in the spirit you’ve intended, but is also your chance to lay out your expectations for the project.

On the whole, I’d say that offering bloggers a chance to take part in a competition through blog posts is a shaky business. I’ve seen it work well, but I’ve also seen furious bloggers loudly slam brands for it. I think it can be done – if there is a gift or remuneration for all or everyone involved gets something unique like exclusive access to a product or event – but it can also be done really badly. Particularly for those bloggers for which this is a primary income source, asking them to compete for a prize is a bit like demanding someone puts hours of work into a pitch presentation for a job they didn’t apply for and might not even want.

3. Remember that less can indeed be more

There’s a temptation to think all blogger outreach has to be grand and dramatic, but thoughtfulness goes a long way. It takes a good deal of time to assemble a really nice pack or plan just the right event. Better to go small scale, use your budget wisely and work with just a few people to make something really effective and positive than to end up seeming indiscriminate. Basically, from an initial pitch email to the final denouement, anything that so much as offers a whiff of “spray and pray” will be treated with suspicion. And rightly so.

Having mentioned events, I do think these a particularly interesting area all on their own. I work largely with bloggers like me, and when approaching parents in particular I would consider the following questions before setting any plans in stone.

  • Is it offering something exclusive, unique or especially worthwhile? (Is dropping everything going to be worth it?)
  • Can the kids come? (Do I need to arrange childcare?)
  • Is there any budget to offer help with travel? (Are you giving me enough time to get cheaper tickets?)
  • Could it be held somewhere other than London? (For God’s sake, the world doesn’t end outside the M25…)

I’ve spoken to quite a few bloggers about this and these things come up time and time again. Although I live on the outskirts of London myself, I know many bloggers outside the Home Counties who get fed up with routine requests to drop everything at the last minute and bolt down to London, without any financial assistance.  It’s particularly irksome if this also excludes the very people they spend most of their time writing about – unless, of course, the whole point of the event is, for example, pampering time away from the kids.

In a way, I shall feel quite pleased if people get to the end of this post and think “I already knew that”, because it means that the job is getting done properly. I’d like to believe most of the criticism I see is because of the natural inclination to complain more than we praise, and I know there is really thoughtful and excellent outreach going on all the time. So in the spirit of that, I’d love to invite anyone reading, whether blogger or PR, to give some examples of really excellent influencer outreach that they’ve seen. I think spreading the love can only be a good thing in this industry, so let rip – in a good way!

*Contrary to popular belief, this does not preclude professionalism. No, really.

Gender markers, kids and confusion

At the moment, one of our favoured bedtime stories is Dr Xargle’s Book of Earth Tiggers. It’s a shrewd observation of a life lived with cats, most of which goes right over Ramona’s head but she enjoys it anyway.

It also features this page:

Dr Xargle's Book of Earth Tiggers - Jeanne Willis and Tony Ross

And Ramona always says “why is the man made to step on the hairy pudding?”. After having tried to explain hairball humour, we then have this conversation, every time:

Me: How do you know it’s a man?
Ramona: Because it’s a he not a she.
Me: How do you know?
Ramona: Because it is.
Me: What makes it a he?
Ramona: He’s wearing he clothes.
Me: Ramona, have you ever worn blue and white?
Ramona: Yes of course, silly!
Me: Well, what colour are boy clothes?
Ramona: ALL colours!
Me: What colour are girl clothes, then?
Ramona: All colours! *laughs*
Me: (knowing she has worn a skirt or dress all of five times in the past year, because she chooses her own clothes much of the time and prefers trousers) Do you wear trousers and pyjama bottoms?
Ramona: Yes.
Me: So if you wear trousers, and blue and white, and stripes… how do you know this is a he?
Ramona: Because it is.

Perhaps I’m being a bit disingenuous here, because I too can see it’s meant to be a man. I know what cues I’m looking for, even if I think they’re silly ones – and obviously so does she, even though she can’t fully articulate them yet. And she’s just 3 years old. If she’s already categorising people according to markers she barely comprehends, that’s really quite worrying.

Yes, it matters. It might be a very small thing in the grand scheme of things, but lots of small things make up big and scary things, so we start here. Let me make it clear that I do not expect this to be of importance to every feminist, much less every person, but I personally think it’s something worth noting.

So I’ve noted it. And now, one way or another, so have you.

Bettys Cookery School: Christmas Cakes & Puddings

Me in my apron. Let's just say it's a good thing I do social media for a detergent brand.

Me in my apron. Let’s just say it’s a good thing I do social media for a detergent brand.

My sister might ruin everything, but she is also excellent at presents. Back in March, she got me a gift certificate for the amazing Bettys Cookery School (no, there isn’t an apostrophe; yes, it bugs me). Based in Harrogate, Yorkshire – also home to the first Bettys tearoom – the school offers a multitude of cooking courses for all levels of ability.

We opted for a Christmas-themed course; growing up Greek, fruit cakes and puddings weren’t really part of our frame of reference. My mum’s gorgeous but distinctly light and un-fruity chestnut cream gateau and an M&S trifle were more the order of the day. Thus, going to the most quintessentially British (alright, English) place we could think of to make quintessentially British Christmas goodies was very appealing, and likely to mean we really learned something.

The School & Courses

Some of the beautiful array made by James

Some of the beautiful array made by James

Bettys Cookery School sits alongside the craft bakery which supplies the famous tea rooms and the online shop, which posts items out across the world. This Christmas they’ve already made tens of thousands of puddings and cakes, and are set to supply around a quarter of a million mince pies far and wide – with orders from as far away as Australia (and really, you can’t get much further). The mince pies in particular are a great favourite of mine, as last year’s head-to-head with Riverford showed!

The course room is a large, well-stocked kitchen with huge granite worktops, gas hobs and electric, fan-assisted ovens.  It accommodates around 20-25 cooks, working three to a counter. There’s also a small shopping area with items from the bakery and the cookshop, and a large area with tables at which to take food breaks.

Tutors could be full-timers at the school or staff from the bakery. We had David Haynes from the former group and James Proudfoot from the latter. We also had a ‘host’, Helen, who made sure tea and coffee were plentiful, arranged all the food breaks, welcomed us in and processed any shop orders.

Courses at the school range from half-day ‘mini’ sessions for around £100 to full week-long certification courses up to £1,600. We did a full day, priced at £180, which includes breakfast, lunch and two tea breaks, an apron, a course folder with all the day’s recipes (plus extras if appropriate), whatever you need to take your creations home – in our case a ceramic pudding bowl, three glass jars and various cardboard boxes, plastic tubs and paper bags.

The only thing you need to bring is washing up gloves if you need to use them, as you’ll be clearing up after yourself.

Christmas Cakes & Puddings

On this course we made:

A Christmas pudding
A Christmas cake
3 x 300g jars of mincemeat
A mincemeat streusel tart
A sizeable tub of rum sauce

Afternoon tea break!

Afternoon tea break!

All ingredients were provided, including chilled and rested pastry for the tart; there wasn’t time to make our own that day, but the recipe was included in our folders. Ingredients were already weighed, measured and bagged up neatly on trays, and if there was any excess (we zested a lot of lemons and oranges, but didn’t juce them all), were were invited to take this away with us.

When we arrived, we were given half an hour to settle in, grab our aprons and enjoy some buttery, crisp, achingly fresh croissants from the bakery, with lightly salted butter and Bettys jam, plus as much Yorkshire tea or Taylor’s of Harrogate coffee as we could manage. We sat in groups of six around tables, and introduced ourselves to others on the course; though it’s a lovely thing to do as a pair, everyone was so friendly I wouldn’t have felt awkward alone. It was a real mix of newbies and regulars; one woman came with her mum who, whilst new to Bettys Cookery School, already had FOURTEEN Christmas cakes maturing in her cupboards at home (for the record, she still picked up a new tip or two!).

Poached salmon and veggies - just waiting to add spuds!

Poached salmon and veggies – just waiting to add spuds!

We then gathered around the demo table for the first walk-through – the pudding, and sterilising the jars. Our ovens were already set for us, and nicely to temperature, so we could get straight into hands on – or rather hands in – mixing and washing up our jars so we could pop them in. Once our puddings were neatly packed into their bowls, topped with the pre-cut baking parchment discs we were provided with and trussed up in foil on the hob, we had our first tea break, with hazlenut swirls and chocolate cookies. David and James floated around to help, and during our tea break they ensured all the puddings were turned down to a simmer.

After tea we got to work on the cake, and we seriously earned our lunch. The tutors prefer it to be made by hand so you can understand what’s happening and why; just as well, as nearly all of us managed to have some curdling towards the end of our egg addition. My hands got so buttery from stirring and scraping, I actually have a blister at the base of my little finger! James, who has turned out thousands upon thousands of cakes, took a good half hour to demonstrate the mixing, so you can imagine how long it took us! We picked up great tips, like using glycerine for moistness and making sure the cake is carefully levelled to stop fruit popping out and burning, leaving a bitter taste. We also discovered that the whole wrapping-up-in-brown-paper thing is not only unnecessary but actively detrimental, as it increases the baking time and therefore dries out the finished cake.

Mincemeat streusel tarts - mine is the star, my sister's the tree.

Mincemeat streusel tarts – mine is the star, my sister’s the tree.

After quickly mixing and transferring the mincemeat recipe to the jars, we washed up for a delicious lunch of poached salmon, new potatoes and ratatouille, followed by a dark chocolate bombe concealing a gooey, passionfruit caramel centre (bascially a very posh jaffa cake). We also got a lovely glass of Swiss wine in the colour of our choice.

After lunch, we embarked on the streusel tart, which mostly meant rolling out pastry and making a crumble topping, and then the incredibly moreish rum sauce. I finally understand how to make a decent roux! While the tarts were baking we squeezed in another tea break with generous slabs of lemon drizzle cake, and then tasted Jame’s pudding and a Christmas cake that had been maturing in the bakery for a couple of weeks. We also learned that you should never cut a fruit cake with a flat-edged knife, as the pressure really messes up the texture and makes it appear dry; always use a serrated edge and saw gently. Seeing the two freshly cut slices in front of us and the difference in appearance was seriously surprising.

Verdict

I was really excited to go to the school, and I wasn’t disappointed. Although it was a gift, it would have been well worth paying for as it was extremely good value, even taking into account the trip up from the South East (although I do have free accommodation in Yorkshire!). There are a few courses I wouldn’t try, as with the right recipes I’d feel I’m an experienced enough baker to just experiment at home, but as I have absolutely no idea about mincemeat and fruit cakes it was pretty perfect. There are also advanced courses if you’re already quite proficient, plus things like knife skills and several savouries courses, not just baking.

My plan is to save up (or make Christmas / birthday cow eyes) for the breadmaking basics, as I think that’s something where it’s really helpful to have an experienced guide tell you what you should be looking for in terms of texture. Plus it’s a skill I can see me putting to good use at home on a regular basis.

Great British Chefs and #SMWFoodPhoto: Food photography, David Griffen & Marcus Wareing

Although I’ve never defined exactly what kind of blogger I am – parenting? Disney? Cat? – one of the things that has always been a big part of my writing is food. As a result I’ve been privileged to get to know some of the Great British Chefs team and community, and even blogged for them once or twice.

photo 3

During Social Media Week, the only thing that could rival the excitement of having been asked to speak in a panel myself was attending GBC’s free food photography workshop.

Not only would I get a chance to hear photography secrets and tips from the brilliant David Griffen – who is responsible for more than 50% of the imagery on the gorgeous GBC site – but I’d also get to go fangirl and be in the same room as a food hero, Marcus Wareing. The menu for the evening was to be provided by the team from his St. Pancras-based restaurant, The Gilbert Scott. As icing on the showstopping cake, it would be at Google’s London HQ, allowing me to tick off another square of my Social Media Bingo card (I need Twitter for the big-name hat trick).

photo 1So, what did I learn? Other than the fact that rabbit and prawn pie is not just a thing, but a very, very delicious thing and that gin and lavender cocktails are insanely gorgeous?

Well, how to take slightly better photos than that wobbly cocktail and popcorn one, for a start.

What I particularly loved about David’s presentation was that he focussed almost exclusively on photography with an iPhone or similarly app-happy smartphone. Since for the vast majority of those of us likely to whip out photographic equipment before eating this is going to be the most commonly used device, it was considerably more useful than fancy DSLR settings. It also focussed much more of the classic elements of photography, such as composition and lighting – because to be a better photographer you need an understanding of those much more than you need expensive kit.

David’s Top Tips

photo 2

Take photos where there is already good natural light. Unfortunately, for many of us this isn’t something we can control; David – quite justifiably – suggested doing your shooting at lunchtime, and simply enjoying your food at dinner time, but how often do you get to go to some great place more than once in order to do that? For many of us, we’re grabbing the opportunity to snap away for a one time only deal; but do try at least to remember the importance of the best lighting you can get.

Try some different apps. David recommend the (free) ProCamera, and it really is quite outstandingly awesome. My two favourite features are the ability to separate exposure and focus (so you can work with the best available light without compromising the composition you’ve chosen) and the rapid fire mode for action shots. The latter I’ve not yet applied to food – just to my daughter, dancing! – but I can see it working very well for cooking shots.

Try several layers of filters before you hit Instagram. I’ve recently become quite enamoured of VSCO Cam, and was pleased to see David rated it too. But his most valuable recommendation for me was Snapseed, a Google app I’d somehow missed entirely and which is absolutely brilliant for correcting brightness and white balance. His suggestion to use the Drama filter is one worth taking.

Processed with VSCOcam with f2 preset

There were many more points raised, but those were the ones that sank in, and that I’ve been trying to apply ever since. Not always successfully, I might add, but that is entirely my own fault.

Once David had imparted his hard-earned knowledge and Marcus had his say (more on this in a moment), we headed off into the canteen (left) to sample more delights and try out his tips, while the man himself darted around offering assistance generously.

The first subject to catch my eye for practice photography was this member of the TGS team, assembling the moreish oxtail sliders that were probably the most praised of the evening’s treats. On the right is one of the original photos (sadly I accidentally deleted the same one, but as it was taken within a few seconds, conditions were extremely similar). On the left, it’s been taken through Snapseed’s Drama filter, had the saturation tweaked and then been run through one of VSCO Cam’s more cinematic filters.

Processed with VSCOcam with c1 preset photo 1

 

 

 
Next I set my sights on the elegant rabbit and prawn pie; the softness of the rabbit, firm bite of the prawns and flaky gorgeousness of the pastry were all nearly enough to make me put down the damned phone and eat, but I managed to get a few shots in… of which this, again tarted up with Snapseed, was probably my best.

Processed with VSCOcam

As we all plunged into a shared bowl together, I was quite taken by the look of the plundered dish afterwards, and this time managed to save the original shot, the one after a VSCO Cam filter was applied and then the final one after it had been put through Snapseed (yes, Drama again).

A beautiful Dorset crab, spiced pear and cobnut salad followed, but sadly I wasn’t happy with a single shot I took of that. I focussed my efforts then – photographic and gastronomic – on the Snow Egg dessert.

Processed with VSCOcam with f2 preset

Having wanted to try this floating island-esque confection since reading about it when the restaurant opened, I was not remotely disappointed by it’s light yet substantial deliciousness. Though I still don’t feel I did it justice, lighting-wise.

And what of Mr. Wareing? Well, he’d admitted with frankness that in anyone less renowned for speaking his mind, would have seemed disarming, that the initial rise of food blogging had taken him by surprise and had scared him. At one point, cameras had been banned in the dining rooms, a move that he now concedes was completely wrong but at the time was meant to try and preserve the atmosphere of fine dining that to him is such an essential part of the experience.

He is not, he confesses, at all interested in street food trends or fun little side projects; he is in the business, first and foremost, of flavour, but also in providing the very best experience he can and constantly overseeing his profitable restaurants. For example, he found the canteen environment quite odd for serving the food his team were providing, because to him the restaurant setting and its menu are so inextricably linked. I wouldn’t be me if I didn’t try to draw a Disney parallel in there somewhere, but honestly I think it’s apt; if Walt’s devil was in the detail, so is Marcus’s.

marcusWhat was really interesting was how much he was willing to answer and be completely honest about – and he asked questions too, so that at one point I found myself explaining about professional bloggers and blogger outreach (I’m amused to find this made it into GBC’s own account of the evening!).

I left on an absolute high, calling my husband from the street and babbling at him so inanely I’m sure he thought I hadn’t had just one cocktail. But this was the very essence of what such an event should be: fun, educational, memorable and interesting. Hats off and many thanks, as ever, to the fantastic Mecca and the GBC team.

Disneyland Paris with a Pre-Schooler: Dining at the parks and a Blue Lagoon review

If you’re interested in more of a general overview of staying at Disneyland Paris (aka DLRP), please read this post first. None of these posts were in any way suggested by, paid for or anything to do with DLRP – this is just a family holiday report.

Food was probably the issue that came up the most when it came to Disneyland Paris. Everyone had an opinion on it and, I have to admit, they mostly weren’t gushingly complimentary. Mostly the objections were to expense, and that is an issue; however, many people were also fairly critical of the quality of the more affordable offerings.

Firstly, let’s take a look at what’s on offer. As I don’t have personal experience of the Meal Plan system, I’m going to leave explanation of that in more knowledgeable hands, but here’s the very top line of what you need to know about the various available dining experiences. You can also view more details or search by budget on the DLRP website.

If you’re just interested in Blue Lagoon, skip to the bottom now for a review and pics. If you just want to  book a table, then call +33 1 60 30 40 50 to book (from 2 months before you arrive).

Counter Service

What it it? Generic burgers and fries, sodas and ice creams.

Should you do it? Personally, I don’t think so.

To be honest, I can’t disagree with the criticism of the counter service meals. The one day our planning failed and we succumbed to chicken burgers in the Studios, we regretted it. It’s very basic stuff, and Ash was feeling the after-effects of the gristly, greasiness of his burger for a while (mine seemed to be in better condition, but nothing to write home about).

You can feed a family a decent amount on €10-20 per head, but lots of people prefer to save their pennies for a more satisfying evening meal and get through the day on cheaper and – sad to say – tastier snacks. Disney hotels officially discourage people from taking food from breakfast buffets “for hygiene reasons” but a number of people do fill up in the morning and snack on “leftovers” (see bringing your own food, below). If you don’t want to do that and you’re not under time or location pressure, heading to Earl of Sandwich in the Disney Village is a great low-budget option; we ate there twice, for €10 or less per head (sandwich, drink and crisps for adults, with fruit or brownies in place of crisps for kids). My mother-in-law was so full she had to surrender her meal half way through. Reports that my husband and I fell on said remnants like wolves are massively overstated. Ahem.

Tip: Though there is usually plenty of seating – especially in the big commissary-esque entrance building of the Studios – the queues rapidly build up between 12 and 2. Also, getting a fancy drink cup costs a whopping €16 so be prepared to say no – as I had to.

Table Service

What is it? Pretty much exactly what you’d expect with lots of lovely themed options, most of which will instantly double (or more) the per-person budget unless you’ve opted for the Meal Plan – though there might be restrictions on what you can have. This does of course mean committing to a longer meal so they’re often best booked for dinner.

Should you do it? I think so, if just once. While many places look quite high end they do of course welcome children of all ages at all times. Annoyingly, kids’ menus tend to be the same guff you get at counter service places, but if your child is small enough to share that’s not necessarily a problem.

Tips: Book in advance and choose a less-crowded early sitting, especially if you have to eat at a particular time because of the kids or in order to give yourself time to watch the nighttime show; the good news is that off-season, earlier sittings are easy to nab. You can do this before you go by ringing the reservation line up to 2 months before you arrive (+33 1 60 30 40 50), when you arrive at your hotel concierge or at the restaurant in person during your stay.

Buffets

What is it? One of the most common dining options, and very popular. It pays to book ahead. Options vary according to the location, but there are certain things that crop up everywhere (eg a fish dish, a roast, copious vegetable, pasta and other meat options; lots of desserts). Prices for adults tend not to include drinks, whereas prices for children usually include one – and you can ask for a like-for-like substitution; for example, it often says orange juice, but my daughter much prefers apple – this was never a problem. As far as I’m aware, buffets are always on the Meal Plan (at least, we were always asked if we had vouchers).

Should you do it? Definitely. The quality of the food is really decent, and so varied that even my father-in-law – a self-confessed food fusspot – was in seventh heaven. Having Remy drop in and visit at the Restaurant des Stars in the Studios – while we were nomming on ratatouille, no less –  made it magical for her. Each meal for five (four adults, one three year old) set us back about €125 but we ate enough for 10. Under 3s are are free, and children’s prices are around half that of adults.

My in-laws also took our daughter to the Hunter’s Grill at our hotel, Sequoia Lodge, for a slightly more expensive option while my husband and I had a date night. They reported an even better array of choices, with twenty dessert options in bigger portions than we’d seen in the parks. You don’t have to be staying there to go for dinner; just call and book. then grab a free bus or walk over.

Tips: The Plaza in Main Street, within view of Sleeping Beauty Castle, is lovely, but gets very busy, very quickly. Go at an ‘off’ time, or book ahead. Be warned – the loo facilities are bizarrely sparse for such a big restaurant. Also, read your buffet receipt; there’s often a ‘special offer’ attached, such as a free hot drink to be claimed later that day (times and locations stated).

The Village

What is it? The Disney Village lacks some of the lakeside elegance of Downtown Disney in Florida, but the principle is much the same; providing the nightlife for the resort in the form of sports bars, it also boasts what was then the first European Earl of Sandwich, a Rainforest Cafe, King Ludwig’s Castle, a steak house and a “New York style” sandwich joint – among others.

Should you do it? In case you missed it, I’m now a confirmed Earl of Sandwich fan. Great value and, off-season, never seemed busy (perhaps because it’s tucked away at the back). If you’re going to find lower-budget options anywhere, it’s here. Rainforest Cafe is a fun environment for kids and not terrible value; we had a normal two course meal and drinks for about the same price as a buffet. Of course, that means less food for the same money, but buffets will always win on that score.

Friends have recommend King Ludwig’s, and a number of the Village restaurants seemed to have better value set menu offers than we saw in the parks.

Tips: Don’t assume nipping to the Village for lunch will be massively out of your way, even with a child. If you plan to go from one park to the other (my daughter liked to visit Fantasyland in the morning and head to Toy Story Playland in the afternoon), it’s actually quite a nice pit stop along the way.

Dinner Shows and Character Dining

These were experiences we didn’t have, mainly due to lack of time and increased expense, but also because we’d heard the food offerings were not spectacular at Chef Mickey’s, the most popular character dining spot. Kids do get much more interaction with characters than at a meet and greet, but there are so many opportunities for meet and greets, we didn’t feel we’d missed out. Also, distracted kids don’t eat properly (and while that’s not what the whole thing is about, my daughter’s tantrums do seem to hit when she’s tired and hungry, which is a real possibility at a Disney park).

No tips or advice on this one as I haven’t experienced it first hand!

Bringing your own food

Although Disneyland’s official FAQs state you shouldn’t bring outside food into the parks in fact, no-one cares from what I could see – and sites like DLRP Magic say that the food ban is a myth. Staff are unlikely to overlook a full scale Yogi Bear routine, though there are designated picnic areas before you enter the parks; still, a couple of sandwich bags of snacks and treats could well pass unmentioned. We took a few cereal bars in with us each day, and maybe some fruit, and that got us through times when energy was flagging.

No, it’s not my fault if they decide to quote the rule book at you.

General tips

Many of these are mentioned individually above, but to summarise:

  • Take a small water bottle and refill it at the water fountains every day. Along with loos, fountains tend to be found at the entrances to parks and separate themed areas (lands). This will save you a substantial amount in bottled water.
  • Booking is easy, and advisable. Do so either locally in person / at your hotel or up to two months in advance using the booking number (+33 1 60 30 40 50).
  • Consider finding ways to ‘make do’ through the day so you can splurge on a bigger meal.
  • Take snacks. Even if you buy meals throughout the day, kids function so much better with little boosts to their blood sugar and, frankly, so will you.
  • If worrying about meals is going to spoil your trip, look into the Meal Plans, which mean it’s all paid before you go and you can save up to 15% on the menu price; there will be some restrictions, but you’ll have it all mapped out.
  • Alternatively, work out which options appeal and factor this in to your budget when you’re saving.
  • Disney tends to be extremely good at accounting for dietary restrictions. There is a guide to allergen-free meals available as a PDF here. Additionally, as with Florida, if you book in advance and contact the restaurants beforehand to give them advance warning, they’ll let you know what they can accommodate. Generally, at least 24 hours notice is appreciated.

Blue Lagoon

The minute I heard about Blue Lagoon, I knew that was where I wanted our date night to be. We were in the privileged position of having grandparents willing and able to take our daughter for the evening, so we made an early booking – 6:30 – to have a leisurely meal before Disney Dreams! started at 9pm. This turned out to be good planning, as the full three-course meal took a good two hours, with service being friendly, helpful but not particularly speedy (a good thing for us, as we were having a Romantic Moment, but something to consider if you’re coming with kids).

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Blue Lagoon’s setting is its major selling point, nestled as it is within the Pirates of the Caribbean ride, so that you can watch the boats go by as you eat – in the photo, the lagoon is just behind the families in the background. The seating alongside the rail giving you the best view of drifting tourists tends to be for four diners plus, so actually it’s a good way to keep the kids occupied, waving at the goofily-grinning boatloads. The darkened, romantic atmosphere might otherwise not be such a draw for them. (It’s also what’s responsible for the quality of the photos – sorry).

There are a number of set menus available, ranging from €30-odd to €50-odd. We found that our choices actually fell within the most expensive of these, so went for it and added a half-bottle of red and a large bottle of water.

The menu (an example can be found here, though we had slightly different options and prices were higher) is largely surf and / or turf. There is a strong and deliberate nod to Caribbean – or as DLRP calls it, ‘exotic’ – cuisine, with ingredients like cassava and a healthy smattering of fruity salsas and spices thrown in any given dish. As a result, this is not a location for picky eaters or those who prefer simple dishes. My starter of swordfish, octopus salad and a an avocado mousse was generous, and though the octopus salad tasted a bit canned, the rest was excellent. Ashley’s included a hunk of super-soft black pudding, prawns, more avocado and little fried bites of deliciousness. We also gorged far too much on bread rolls (the standard mini baguette found at all breakfast buffets) and butter alongside it, but this is a pretty indulgent place, so perhaps we can be forgiven.

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I opted for a ‘surf and turf’ main of veal medallions and half a lobster tail with coconut rice and ginger butter. There was also a fruity-spicy salsa which was a real winner alongside the lobster flesh and tender veal. The infused butter was absolutely gorgeous, and brought the whole thing together beautifully. Ash’s steak was nicely cooked to order, and nicely complemented with cassava and mixed vegetables.

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I was truly too full to enjoy dessert as much as I should have, though for me it was also the slight weak point; while the rum baba was fluffy, generous and delightfully soaked, the kiwi-based fruit salad and huge amounts of cream with it were actually slightly too much and I felt a little sick by the end. I still finished every single bite, though… Ash’s more restrained chocolate fondant was gooey and simply lovely.

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The final bill came to €130 (before service), but as we were asked about vouchers it appears Blue Lagoon is on the Meal Plan system, and might be better value under that plan (there are various grades of plan and menu restrictions, so you should check this before booking / buying).

If it’s not clear from the above, I would absolutely recommend Blue Lagoon, particularly if you are able to escape for some alone time; however, if you prefer to be with the kids (or haven’t got an alternative option), they are extremely welcome. There is a kids’ menu for a reasonable price, but if you have an adventurous child perhaps you could go for a starter instead, and share mains with them.

Bon appetit!

Disneyland Paris with a Pre-Schooler: An Overview

photo 1I admit it: I’m a total Florida snob. My last experience of Disneyland Paris was a good 15 years ago; there was just one gate and it, at least to me, felt like it had little to recommend spending the amount that was required to stay there. 4 nights in Paris was equivalent to 10 days in Florida, and too much was lacking – weather, service, atmosphere, to name but a few.

Yet, over the years, my curiosity started to creep back. What really swung it was the active Disney community on Twitter, among whom were some really committed DLRP fans. I was intrigued. And then I went and had a kid, and suddenly an 8-hour flight with a quite sensitive and strong-willed pre-schooler to the massiveness of Walt Disney World seemed too much. My in-laws then gave us the astonishingly generous opportunity to go, all together, to DLRP, and I admit I was excited.

It didn’t let me down.

Honestly, it is, in almost every way, entirely better than I remember it. Okay, there’s nothing you can do about the weather, but given the recent complaints about the condition of the rest – culminating in a 7,000+ strong petition addressed to Bob Iger, CEO of the Walt Disney Company, asking him to ‘save’ the resort – I was staggered by how good the overall experience was. I could argue my expectations had been set low, but actually I was far more actively impressed than tolerant. There were some issues, and I’ll come to those, but it general DLRP is a beautiful place, which when it comes to pre-schoolers, is entirely more convenient and enjoyable than facing that epic flight. Which is not to say that WDW isn’t my ‘home’ park and I can’t wait to get back there – but I might actually choose to go to DLRP again once in a while just for fun, because I had a great time. Also because it’s the one place in the world where Ratatouille gets its due – and, next year, a dark ride of its own.

This, then is my overview; I intend to write up some actual tips separately to this as soon a I have a chance, though there are a few peppered through this. See this more as an overview than something to use for planning, but if it’s helps with that, then great.

So, what’s the best of the resort?

For a start, there are lots of pre-schooler-accessible rides. That my daughter was freaked out by Peter Pan was entirely down to her uncertainty about the dark and complete lack of experience with anything like it – it was my mistake to go on that ride first, due to my own eagerness. Many of the rides she loved were based on very simple, fairground premises, yes, but at three years old, who would expect anything else? The Mad Hatter’s Teacups, Dumbo, It’s a Small World (which enchanted my father-in-law even more than it did her) and of course character meet-and-greets all completely entranced her; she also hugely enjoyed Slinky’s Zigzag Spin and whirling round and round in Cars Quatre Roues Rallye. And it was easy, given the size and placement of the parks, to whizz back and forth a couple of times a day.

photo 2On that note, while Walt Disney Studios is far less of a jewel than Disneyland Park, it’s obvious that steps have been taken to bring it up to standard. For example, the Toy Story Playland theming is delightful; my daughter, unprompted, pointed out that the fences were “made of connecting toys” and while she was initially scared of the massive talking Buzz Lightyear who proudly marks the entrance, he is a brilliant talking point. (Um, yes, I know that’s not Buzz, but it was in the Studios and it was cute, so Mike it is.)

Whether I have a warped recollection of cast members from my previous visits in the 90s, or they really have upped the ante I don’t know, but every CM I had any cause to interact with was charming, helpful and full of Disney magic. If they had slightly less of a spring in their step than their US counterparts, well, I didn’t feel shortchanged.

photo 5The attention to detail spread to the resort. We stayed in a mid-rated Disney property, Sequoia Lodge, which I hope to blog about in more detail soon, and which was given a comprehensive refurbishment in 2011. Our rooms in Big Sur Lodge – quietly away from the main building and right next door to the pool which, sadly, we didn’t have time to explore – were immaculately clean, beautifully revamped with Bambi details and perfectly fit for purpose. We left our daughter’s beloved cuddly weasels in the room every day, and enjoyed coming back to find out what funny arrangement they’d been left in. The continental breakfast buffet was well-stocked and speedily replenished, and if you wanted something hot for a change then less than €5 could get you a generous plateful; my husband tried the scrambled eggs and while not excessively brilliant, they were certainly perfectly pleasant. Every day we filled up on a choice of mini baguettes, mini ciabattas, toast, cereals, cheese, cold meats, spreads, jams, yogurts and fruit. The juices, hot chocolate and tea were decent; Ash had less enthusiasm for the coffee, but this is a man with this section on his website. I’d venture a guess that the average caffeine craving parent would cope. (A planning note: you choose your breakfast sitting – from 7am to mid-morning – at the beginning of the week and need to stick to it every day; we picked 7:30am as Extra Magic Hours, the bonus time you get for certain areas of the park if you stay on property, started at 8am.)

photo 3Food is of variable quality and it is expensive, but buffets are extremely good value. Depending on lunch or dinner and whether it’s in the park or at a hotel, this could set you back between €22-32 for an adult, minus drinks and around half that for a child of 3+, including a drink. However, the quality is miles better than other quick service offerings, and the price is considerably more reasonable than the high quality a la carte offerings. Plus, if you’ve gone for advance meal plans, buffets tend to be included. There is oodles of choice generally including a fish dish, a roast, several other meat options, lots of veggie sides and a panoply of mini desserts. In the Studios, we also got a very cute visit from Remy. I could write a whole blog post on food here, and I still might, plus I intend to go into some detail about a pretty gorgeous experience at Blue Lagoon, but to summarise: eat well at breakfast, subsist on snacks as much as possible through the day and then pick a buffet for your other main meal. Don’t be tempted by a quick burger and fries unless you head out to Maccie D’s in the Village – the ones in the parks really are as horrible as you’ve heard. Alternatively, head into the Village for a €10 uber-toastie and crisp combo at Earl of Sandwich and leave happily sated.

Speaking of nipping to the Village, Disney transport is really very good. The free shuttle buses are supposed to swing back and forth from Marne-la-Vallee station to the resort hotels every 15 minutes, but it was often more frequent. They were always clean, quick and a pleasant ride. In better weather, you can easily walk from most hotels in 20 minutes or less – just five from Hotel New York and, of course, no walk at all from the Disneyland Hotel.

The amazing Disney Dreams projection show and fireworks also deserve their own mention. Just too excellent for words. And few things in this world could move me with more tear-inducing joy than watching my daughter’s jaw drop with delight at one of the daily parades.

And what’s not so good?

There are some unavoidably obvious maintenance issues, though not nearly as many as I’d been led to expect. Peter Pan‘s screaming brakes could be heard a full twenty feet from the attraction. Several Small World figures either didn’t work at all, or twitched frenetically (those poor hula girls). One Dumbo car was out of commission for our entire four day stay – over the course of the day, given it’s such a popular and central attraction in the busiest ‘land’ in the park, that’s a significant hit on capacity. Crush’s Coaster was down for three days straight, which meant that when it came back online the lines were too long for us to brave it (though in all other respects we were totally and utterly spoiled by off-season queueing in mid-September and had an absolute maximum wait time of 25 minutes for a character meeting, and 15 minutes for a ride – often nothing). Sadly Phantom Manor and Lancelot’s Carousel were under planned closure, but since that’s a sign of tackling maintenance head on, it’s hard to complain about it, and park management logically picked a less busy time of year to close these.

As I said earlier, food is variable, and eating well is expensive. Where WDW has painstakingly improved its offerings every year to the point now where it is hard to criticise even the cheapest meals, Paris – Paris, for goodness’ sake, real Be Our Guest territory – is very mediocre at counter service level.

photo 4But the biggest problem DLRP has is entirely not its fault – and no, it’s not the weather. It’s the guests. Some of the guests were really, really dreadful. Both DLRP rules and French law restrict smoking, yet I was caught behind smokers in queues for rides twice; what made this particularly annoying and upsetting was that they were rides for very young children: Mad Hatter’s Teacups and Buzz Lightyear’s Laser Blast. Why this hipster, for example, couldn’t have sparked up before joining a paltry 10 minute queue, I’ll never know. In both cases the guest did so out of the eye-line of a CM; I have heard it’s unlikely anyone would have said anything anyway, which is disappointing, but I couldn’t confirm it. I do know they did nothing to shush or attempt to control a rowdy bunch of men in their 20s who yelled and chanted through one ride of It’s a Small World; I simply can’t imagine that kind of nonsense passing in the US.

There was also much less consideration from visitors when it came to litter. There are bins literally everywhere – close your eyes, spin around randomly, open them and you’ll see a goddamn trash can. And yet despite this, and the ever-present cleaning crews, guests conspired to litter at every opportunity; I picked up and threw away some packet or other every single day. On one Small World ride through, there were plastic bottles washed up against Egypt; they were gone by the next day, but it just made me mad that anyone would do it in the first place. After the extraordinarily gorgeous, absolutely WDW quality Disney Dreams! 20th anniversary show against the stunning castle, the streets were peppered with cups and bottles, and the CMs immediately out in force to stem the tide of rubbish.

And, of course, there is the pushing and shoving at parade times. It was actually not as bad as I remembered, but it still happened enough to be noticeable.

It’s possible that the only way Disneyland Paris management will have to resolve this is to expect even more from staff, so that CMs step up to demand better behaviour from visitors, but as a European twice over (British-born Greek), I’m embarrassed that we need that kind of enforcement. Chatting with others who have visited, it’s clear I’m not the only one to have noticed and bemoaned this.

But I don’t want to leave this on a downer, because I really did have a wonderful holiday there. Four nights was just right with a three year old, because frankly you don’t want to disrupt their routine for less, and they will want to do everything fourteen million times given the option. As we were blessed in having grandparents on hand, we had a date night off to have a wonderful meal and see the show, as well as riding Star Tours (still the old version, and in French which I don’t speak, but no less enjoyable for my linguistic failures) and Pirates of the Carribbean. We found we were up at 6:45 and she was in bed by 20:30, totally but agreeably shattered (bearing in mind she doesn’t nap). The timings of the Eurostar trains are deliberately planned to allow the first and last days to be full half-days in the parks, and you need that first half day just to orient yourself – though the parks are wonderfully close to each other and the hotels, the total space is still larger than most people expect.

So, all being well, these are the other things I’d like to blog about, and when I do I’ll come back and link to them below.

But please do be patient with me – I’ve still got a three-year old…

A letter to my daughter on the occasion of her 3rd birthday

Dear Pickleface,

I’d like to thank you for being the most fabulous person I know. You have taken the best of me and the best of your dad and perfected the combination – by some way, at that. Your brilliance would frankly be annoying if you didn’t temper it with, well, temper. Like the truly spectacular indignation of someone for whom not getting to watch Meg at the Circus for the 14,024,324th time – that day – is the Worst. Thing. Ever.

I’ve spent some time this birthday coming to terms with how exceptionally wonderful you are. I can’t accept it all in one go, so I have to break it down. Into that time you wrote your own name, beautifully, with even-sized letters and no help from me. Into the moments where you lean over and whisper in my ear “I love you, Mummy”. Into the morning where we had that extensive and ridiculous argument about going swimming and I was really quite mean and I should have known better as the (substantially) bigger person and you open-heartedly and honestly accepted my apology and we were friends again.

The awe has really kicked in now that it begins to dawn on me how much you are and how much you can be. As much as I have many passions and ambitions and a long road ahead of me with much to do and see, you make me aware of the enormous cloud of potential that clings to you; a dazzling, blinding aura of unadulterated future. I think I always thought of potential as a weight, of expectation. Now I see it more as a buoyant cloud, or even a slippery jet stream to be grasped and ridden, joyously.

I am scared of all the things in the world that could happen to you. Terrified. I asked your auntie once, days after you were born, “am I going to be scared for the next 18 years?” and she said “oh, pretty much forever,” and I knew then and I know now she was right. She is inconveniently right about everything. But fear can be motivating; it can galvanise you to – and here I sound a fraction Nuwanda, so forgive me – do more, and be more. You, it turns out, are the best reason I could ever have to do everything I want and need to do with my life. Because I never ever want to put obstacles in your way by being the living embodiment of those barriers, obstructions and immobilising hurdles. There will come a point when your peers become greater influencers of your progress than I am, but how can I offer a counterpoint to any of the limitations the still-confused world wishes to place on your progress if I accept any of them on myself?

Sorry this is more about me than you. Let me tell you more about you. Here are some things that are awesome about you:

  • When someone is sad, and you ask why and you offer kisses and you want to find a solution or resolve the problem right then.
  • When nursery staff told me everyone makes sure to include you in games because you’re such a friendly little soul.
  • When you make ridiculous faces and do silly dances and crack jokes and tickle us because you love laughter.
  • When you realise you’ve done something not quite right and say “I want to do it again,” and you want to do it “righter”. Okay, you say “better” now, but “righter” was kind of adorable.
  • When you can say “obstacle course”, “okapi”, “pangolin” and all your Greek colours perfectly, but a certain common word still comes out every time as “sumpfming”.
  • When you go right along with your namesake and you are Brave. And also kind of a Pest.
  • When you make sure to include Casper as a member of the family.
  • When you play beautifully with your gorgeous cousins and hero worship a certain little boy we’re both related to (it’s easily done).
  • When you open your little eyes every morning and smile and say “Mummy, I missed you!” even if I was there to put to bed just a few hours before.
  • When your best time-wasting, diversion technique is ALL THE CUDDLES. Oh, woe is me.

Look, kid. I’ve done the po-faced “what I’ll teach you about feminism” spiel before. And there are lots of things I will write down for you that will be just for you and won’t see the light of day on this blog. There’s so much, I’ll never be able to capture it all and anyway, you’re developing a pleasing fondness for Oh, the Places You’ll Go! which says it all anyway, and better than I can right now.

I just want you to know: you’re awesome. And I love you. And I’ll keep telling you that every day, until it sinks in and just becomes noise to you and gets buried deep and then one day, when you’re lost in a Slump, and looking for a way out, you find it again. And take it out. And you can say to yourself, and believe it: I’m awesome.

Mummy x